Web consulting project helps users prepare for language test
The International English Language Testing System wanted to provide users with a test prep website for its English proficiency exam.
The demand for test equipment is high. In 2018, the most recent year for which statistics are available, 3.5 million people worldwide took the IELTS test. The IELTS organization, co-owned by the British Council, cited the internationalization of higher education and a more mobile international workforce as factors driving the volume of applicants. The British Council is a public society in the United Kingdom which focuses on cultural relations and educational opportunities.
IELTS engaged Computools to provide consulting, development and web hosting services for its test preparation platform. The company has offices in the United States, Israel and Europe. The Ukrainian subsidiary of Computools worked on the IELTS project.
A project in several stages
Computools’ effort began with a consulting phase to know the objectives of IELTS, propose a project approach and define the scope of work. The company then built prototypes and worked with IELTS to select the optimal design option. Following the Scrum management framework, Computools went through several stages of the project, including website design, initial DevOps, business analysis, and eventually WordPress development and quality assurance, according to the company.
Other elements of the project included user research, UX and service design, portal development, website hosting setup, analysis and project lifecycle management. Computools met British Council branding requirements, provided email notification functionality, and provided responsive web design to support multiple device types.
Computools worked closely with IELTS to manage tight deadlines and coordinate development, website release stages and deployment. Organizations used a range of tools to communicate and meet project milestones, including Microsoft Teams, Skype and Atlassian’s Jira project management tool.
The test prep site, now live, allows users to learn about IELTS exams, review study materials and take tests online. These online resources have increased IELTS user traffic by 56%. The platform also helped IELTS increase orders and sales – IELTS language services revenue increased by 45%, Computools said.