Governor Larry Hogan – Official Website of the Governor of Maryland
Partnership supports hate crime reporting, incident reporting and includes education and training
Builds on the efforts of the Asian American Hate Crimes Task Force
Annapolis, MD—Governor Larry Hogan today announced a new partnership between the Office of Immigrant Affairs and 211 Maryland to expand multilingual access to services and assistance, including reporting hate crimes and finding resources to the victims.
“This new partnership with 211 Maryland is an important collaboration in overcoming language barriers by serving all who call Maryland home and work to make great contributions to our state,” Governor Hogan said. “This will further expand our reach and resources to make it easier to report hate crimes and connect victims to services. We will continue to use all the tools at our disposal to help provide further support to those affected by these heinous crimes. »
Under the theme “Stop the Hate,” 211 Maryland now serves as an alternative channel and one-stop resource for reporting hate crimes and incidents, one of the actions Governor Hogan has launched to build on efforts of its Asian American Hate Crimes Task Force. . Reports are shared with local law enforcement in each jurisdiction. 211 Maryland also connects callers to other incident reporting services, depending on their needs.
In addition to calling 2-1-1, Marylanders can also text MDStopHate at 898211 or visit a new webpage powered by 211 Maryland, 211md.org/stophate, to file a report in multiple languages. A basic guideline on the differences between hate crimes and incidents is also available from the Office of Immigration Affairs.
“Our partnership with the Office of Immigrant Affairs is a great example of working together to support members of our community,” said 211 Maryland President and CEO Quinton Askew. “We are grateful to our call center network partners who provide access to these essential resources on a daily basis.”
211 Maryland’s multilingual capability supports more than 150 languages and is available 24/7 statewide. Resources can also be found at 211md.org, with translations available for the top 10 languages spoken in Maryland.
With this new partnership, non-English speakers can dial 2-1-1 and choose Spanish by pressing 5. For all other languages, callers simply wait for their phone to be picked up and say their preferred language in English. All callers are then connected with translators who team up with 211 trained cultural competency specialists to identify callers’ needs and help direct them to the appropriate services.
Download the 211 Maryland Marketing Toolkit to support this initiative at: https://goci.maryland.gov/immigrant/211-multilingual-support-media-toolkit/
For more information about 211 Maryland, visit 211md.org.