Fitbit Recalls Ionic Smartwatches Due to Burn Hazard; One million sold in the United States

  • Fitbit Ionic in Charcoal/Smoke Grey, front view
  • Fitbit Ionic in Charcoal/Smoke Grey, side view

Product Name:

Fitbit Ionic smartwatches

Risk:

The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.

Reminder date:

March 02, 2022

Units:

Approximately 1 million in the United States (Additionally approximately 693,000 were sold internationally)

Recall Details

The description:

This recall only affects the Fitbit Ionic smartwatch. It was sold with a polyurethane strap and has a 1.4-inch color LCD screen. The watches were sold in Slate Blue/Burnt Orange, Charcoal/Smoke Grey, Blue Grey/Silver Grey, and a special edition co-branded with Adidas in Ink Blue/Silver Grey. The smartwatch tracks activity, heart rate and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is located on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic smartwatch.

Model

Color

Ionic FB503CPBU

Slate Blue/Burnt Orange

Ionic FB503GYBK

Charcoal/smoked gray

Ionic FB503WTGY

Blue Grey/Silver Gray

Ionic FB503WTNV

Adidas Edition, Ink Blue and Ice Grey/Silver Gray

Remedy:

Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive prepaid packaging to return the device. Upon receipt of the device, consumers will receive a refund of $299. Fitbit will also provide participating consumers with a 40% discount code on select Fitbit devices.

Incidents/Injuries:

Fitbit has received at least 115 reports in the United States (and 59 reports internationally) of watch battery overheating with 78 reports of burns in the United States, including two reports of third-degree burns and four reports of second-degree burns (and 40 burn reports internationally).

Sold to :

Best Buy, Kohl’s, Target and other stores nationwide and online at Amazon.com and Fitbit.com from September 2017 through December 2021 for between $200 and $330. Fitbit discontinued production of Ionic in 2020.

Importer(s):

Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, California.

accelerated marking

This recall was done, voluntarily by the company, as part of CPSC’s Fast Track Recall process. Expedited recalls are initiated by companies, who commit to working with the CPSC to quickly announce the recall and remedy to protect consumers.

About US CPSC

The U.S. Consumer Product Safety Commission (CPSC) is responsible for protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law prohibits anyone from selling products that are the subject of a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For vital information:

SaferProducts.gov

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